Building Caring Relationships: Working Toward Mutual Goals (1A)
Becky Duwe, BSN, CNLCP, Owner of Collaborative Medical-Legal Consulting, LLC
Purpose: To discuss building caring relationships with patients/residents and their families, and with coworkers to promote quality care and improve outcomes
-Identify the history of patient care.
-Assess the roles of staff, residents, and residents’ families.
-Discuss interventions to improve outcomes.
-Review legal aspects in the workplace.
1 Administrative hour BNHA approved course
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